How to delete your account and data in Perceva

This page explains how to request deletion of your account in the Perceva app, developed by Artur Luthold, and what happens to your data.

Option 1 — Delete in the app (recommended)

The fastest way is directly in the app, with no need to contact us:

Deletion is processed immediately after confirmation.

Option 2 — Request by email

If you no longer have access to the app or prefer to request in writing, send an email from the same address registered to your account, asking for deletion:

We will respond and process the request as soon as reasonably possible.

What data is deleted

When you delete your account, the following data is permanently erased:

• Your account and sign-in credentials (email address and password).
• All content you created in the app: tasks, quests, goals, habits, and progress records (Dedication, coins, Momentum).
• Your responses to the self-assessment and psychological instruments, along with the results calculated from them.
• Your settings and preferences (language, notifications).

What data may be retained

We may retain, for a limited period, only data whose retention is required by a legal obligation — for example, subscription transaction records needed for tax or accounting purposes. Those records do not include your self-assessment responses or psychological instruments.

Timeline

Deletion done through the app is immediate. Email requests are processed once we verify account ownership.

Important

Account deletion is permanent and irreversible. History, progress, and results cannot be recovered after confirmation.

For other privacy questions, see our Privacy Policy or write to privacy@perceva.app.